Order Status

• How can I check on the status of my order?
• After I place an order, when will my order ship?
• Can I change the shipping address on an order I just placed?
• I’ve received my order but something is wrong with it. What should I do?
• Why haven't I received a shipment notification?
• Can I upgrade the shipment method of an order I just placed?

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• What is your Return Policy?
• Tracking shows that my order is being “returned to sender.”
• I’ve received my order but the outer box is damaged.
• Do you ship to PO Boxes?
• Tracking for my order looks strange.
• Tracking shows that my order was marked as “Delivered”, but I have not received it yet.

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