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Order Status

Placing an Order, Order Questions + Delivery

Order Fulfillment

  • How can I check on the status of my order?
  • After I place an order, when will my order ship?
  • Can I change the shipping address on an order I just placed?
  • I received an order I placed, but I no longer want it.
  • Is your packaging discreet?
  • I’ve received my order but something is wrong with it. What should I do?
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Shipping

  • What is your Return Policy?
  • Tracking shows that my order is being “returned to sender.”
  • I’ve received my order but the outer box is damaged.
  • Do you ship to PO Boxes?
  • Tracking for my order looks strange.
  • Tracking shows that my order was marked as “Delivered”, but I have not received it yet.
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These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease or ailment.