Gift Cards, Promo Codes + Store Credits
- How are discounts applied to an order at checkout?
- How do Equilibria's bundled discounts work?
- I purchased Equilibria products at a store or received them as a gift - how do I register these products?
- I was issued store credit - how do I use it?
- I am experiencing an issue applying my Equilibria gift card.
- I was given an Equilibria gift card - how do I use it?
EQ Rewards
- I forgot to redeem my EQ Rewards points for store credit before my order was placed or my subscription renewal completed. Can I still have them applied retroactively to my order?
- How long after I make a purchase will my EQ Rewards points appear in my account?
- Can I combine EQ Rewards points from separate accounts?
- Do my EQ Rewards points ever expire?
- How do I earn EQ Rewards Points?
- In EQ Rewards, how do I reach Silver or Gold tier status and how long does it last?