I forgot to redeem my EQ Rewards points for store credit before my order was placed or my subscription renewal completed. Can I still have them applied retroactively to my order?

Unfortunately, no. Our team does not have a way to apply credit for EQ Rewards Points after an order has been placed. If you have an issue with your order, please reach out to our Member Support team via our contact form or by emailing info@myeq.com.