Any promotions that Equilibria runs will always contain details about that promotion, including any restrictions and when the offer expires. Marketing emails will contain these details in the email footer. Our ambassador team makes every effort to have our ambassadors convey any restrictions surrounding a promotion.
Many promotions are for first-time orders only, which means they do not apply to subscription renewal orders of existing subscriptions. There are many benefits to subscribing, which you can read about here!
Some promo codes are available only for current members or subscribers. If you are having difficulty applying a code, first, please make sure you are logged into your account. If you still experience issues, please contact Member Support with the code you are trying to use.
When a promotion requires the use of a promo code, this coupon code must be applied at checkout. Coupon applies to merchandise only, not value of gift cards purchased, applicable taxes or shipping & handling charges. Not valid for cash or cash equivalent. Only one coupon code per order is allowed at checkout.
Once an order has been placed, we are unable to retroactively apply coupons or promotions, but, to check on promotion details and restrictions, please always feel free to reach out to our Member Support team via our contact form.