Please note - these instructions are to change the contents of a future subscription renewal order not yet placed. If your subscription renewal order has already been placed, please refer to this guide.
When logged into your Equilibria account, from your subscription page, click on the subscription you wish to change and follow the steps below to adjust the contents of your subscription.
To Add Items
- Under 'Add to Subscription', add the new product(s) to the contents of your box
- Note: Limited Edition items are ineligible to be added to subscriptions.
To Remove Items
- Click 'Remove' by the product(s) you wish to remove
- Note: If you are only subscribed to one item, to make changes to the contents of your subscription, you'll first need to add the new item(s) and then remove the original item.
Your subscription will be updated.
To Add Items To Next Shipment Only
We understand that you may want to try out a product before committing to subscribing to it! This is why we offer you the ability to add an item to your next shipment only.
To do this, when adding an item using the instructions above, simply check 'Next shipment only' before clicking 'Add'.
Note: Limited Edition products are limited quantity and are not eligible for recurring shipments, but you may add them to "Next Shipment Only" at an automatic 10% discount. Please note that these products will be automatically removed from your next shipment if the item is out of stock before your next shipment date arrives. Bundle discounts will also apply to eligible products.