Starting January 18, 2021, DHL eCommerce is our shipping provider for FREE 5-10 business day standard shipping. This service starts with DHL, but the final delivery is made by USPS.
Due to the uptick in online ordering related to COVID-19, all shipping providers are experiencing slight delays.
If your parcel has not been delivered a few days after the estimated delivery date shown on your tracking link, please contact our Member Support team via our contact form or by emailing info@myeq.com.